Privacy Policy

Boca Raton Foot & Ankle Specialists PLLC
Last Updated: October 13, 2026

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Boca Raton Foot & Ankle Specialists PLLC ("BRFAS," "we," "us," or "our") is committed to protecting the privacy and personal information of patients and visitors to our website, bocafootankle.com (the "Website").

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This Privacy Policy explains how we collect, use, store, and disclose information obtained through our Website and related online services.

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By using our Website, you acknowledge the information practices described in this Policy. We encourage you to review this Policy periodically for updates.

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1. Information We Collect

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Personal Information You Provide

We may collect information that you voluntarily provide when contacting our office, requesting an appointment, completing an online form, or communicating with us through our Website. This information may include:

• Name

• Email address

• Telephone number

• Mailing address

• Appointment requests and preferences

• Other information you choose to provide

 

If you use our online scheduling system, patient portal, or payment service, additional information may be collected and processed by the service provider supporting that function.

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Information Collected Automatically

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When you visit our Website, certain information may be collected automatically, including:

• IP address and approximate geographic location

• Browser and device type

• Operating system

• Pages visited and time spent on the Website

• Referring websites and search engines

• Website interactions and navigation patterns

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This information helps us maintain the Website, improve functionality, understand visitor activity, and evaluate Website performance.

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2. Cookies and Website Analytics

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Our Website may use cookies and similar technologies to improve functionality, maintain security, remember preferences, and understand how visitors interact with the Website. Cookies are small files stored on your device when visiting websites. We may use essential cookies required for Website operation and, where enabled, additional analytics or advertising technologies.

Analytics services may provide information about visitor activity, popular pages, website traffic, and other performance measurements. You may control or disable certain cookies through your browser settings or available Website privacy controls. Disabling some cookies may affect Website functionality. We do not knowingly use tracking technologies to disclose protected patient health information for targeted advertising in violation of applicable privacy laws.

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3. How We Use Your Information

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Information collected through our Website may be used to:

• Respond to questions and inquiries

• Process appointment requests

• Communicate regarding office services

• Provide requested information

• Improve Website functionality and accessibility

• Evaluate Website traffic and performance

• Maintain security and prevent unauthorized activity

• Comply with applicable laws and regulations

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If you voluntarily subscribe to informational or promotional communications, we may contact you regarding practice news or services, consistent with applicable law and your communication preferences. You may opt out of promotional email communications by following any available unsubscribe instructions or contacting our office.

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4. Patient Health Information and HIPAA

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Boca Raton Foot & Ankle Specialists PLLC is committed to protecting patient health information in accordance with applicable federal and Florida privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). Medical records and protected health information maintained by our practice are governed by our separate Notice of Privacy Practices, which explains how medical information may be used and disclosed and describes your patient privacy rights. This Website Privacy Policy does not replace our HIPAA Notice of Privacy Practices. Patients should use our designated secure patient portal or contact our office directly when communicating sensitive medical information. Please avoid submitting Social Security numbers, detailed medical histories, financial account information, or other highly sensitive information through general Website contact forms or ordinary email.

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5. Sharing and Disclosure of Information

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We may share information with trusted service providers when reasonably necessary to operate our Website and provide requested services.

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These providers may include companies assisting with:

• Website hosting and maintenance

• Appointment scheduling and patient communication

• Payment processing

• Website analytics

• Information technology and security

• Other administrative services

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We require appropriate safeguards and contractual protections where applicable, including HIPAA business associate agreements when legally required. We do not sell patient medical records or protected health information.

Mobile phone numbers and text-message opt-in information will not be sold or shared with third parties for their independent marketing purposes. We may disclose personal information when required by law, lawful legal process, or when necessary to protect the safety, rights, or security of our patients, practice, or others. If our practice undergoes an ownership or organizational change, information may be transferred as permitted by applicable law and subject to relevant privacy protections.

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6. Your Privacy Rights and Choices

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You may contact our office to request information regarding personal information collected through our Website.

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Depending on the information involved and applicable law, you may request to:

• Access personal information we maintain about you

• Correct inaccurate information

• Request deletion of eligible information

• Update communication preferences

• Opt out of promotional communications

• Ask questions about our privacy practices

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Certain records must be maintained for medical, billing, legal, or regulatory purposes and may not be eligible for deletion.

Requests concerning medical records and protected health information are handled according to our HIPAA Notice of Privacy Practices and applicable law.

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7. Third-Party Websites and Services

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Our Website may contain links to third-party websites, online scheduling platforms, patient portals, payment processors, or other external services. These services may maintain their own privacy policies and security procedures.

Boca Raton Foot & Ankle Specialists PLLC is not responsible for the privacy practices or content of websites operated independently by third parties. We encourage visitors to review the privacy policies of external websites before submitting personal information.

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8. Children's Privacy

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Our Website is intended primarily for adults and individuals seeking information about our medical services. We do not knowingly collect personal information directly from children under age 13 through general Website features without appropriate parental or guardian involvement. Parents and legal guardians may contact our office or use designated registration systems to request medical services for minors. If you believe a child has submitted personal information through our general Website without appropriate authorization, please contact us.

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9. Information Security

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We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of electronic communication, online storage, or internet transmission can be guaranteed to be completely secure. We encourage patients to use designated secure communication channels when transmitting sensitive health information.

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10. Information Retention

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We retain information collected through our Website for as long as reasonably necessary to fulfill the purposes described in this Policy, provide requested services, maintain security, and comply with applicable legal or regulatory obligations. Medical records and related information are retained according to applicable healthcare recordkeeping requirements.

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11. Changes to This Privacy Policy

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We may update this Privacy Policy periodically to reflect changes in our Website, business operations, technology, or applicable legal requirements. Updates will be published on this page, together with a revised "Last Updated" date. We encourage visitors to review this Policy occasionally.

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12. Medical Disclaimer

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Information provided through our Website is intended for general educational purposes and should not replace professional medical evaluation, diagnosis, or treatment. Submitting an inquiry through the Website does not, by itself, establish a physician-patient relationship. Our Website and general contact forms are not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.

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13. Contact Information

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For questions about this Privacy Policy, personal information requests, or concerns regarding Website privacy, please contact:

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Boca Raton Foot & Ankle Specialists PLLC
Andrew Immler, DPM
16244 S Military Trail, Suite 460
Delray Beach, FL 33484

Phone: (561) 206-4746
Email: care@bocafootankle.com
Website: bocafootankle.com

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For questions specifically concerning protected health information or medical records, please refer to our Notice of Privacy Practices during patient registration, or contact our office directly.